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Contact centres are a critical point of contact with customers. For many businesses, providing a seamless experience is the ideal but with multiple channels,...
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The story of Ms R.A. of Tampa Bay, USA, is a worrying example of how using social media and the web for recruitment purposes may backfire.
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There are potentially dire consequences of doing too little to protect confidential information. Those wishing to protect such confidential information
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Millennials are more stressed about their financial situations than any other generation.
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The most effective way to disseminate messages, build camaraderie and unify your internal audience is through connecting in person..
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On 17 March 2016, the Immigration Amendment Bill (Bill) was introduced in the National Assembly by the Portfolio Committee on Home Affairs.
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With 2016 proving to be a challenging year for businesses and individuals alike, many companies are investing time and effort into finding that competitive edge,
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Expectations around service and support are changing, as they should, and we need to make sure we are aware of the expectations of our clients and that we don’t...
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A financial director is responsible for keeping the company financially afloat while helping to plan for the future. He or she takes on a vast responsibility,
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Greater diversity across the economy is not only a legislative goal, it’s a strategic imperative at South Africa businesses that realise a more representative...
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Although CIOs are primarily responsible for the IT Asset lifecycle, most executives have very little or no idea when it comes to IT Asset Disposal (ITAD).
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Time to hit the books again? According to a CareerBuilder survey, nearly a third (32 per cent) of employers have increased their educational requirements over the...
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Is it just me, or have companies forgotten that we are right in the middle of one of the worst recessions we have experienced in our lifetimes?
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This matter highlights the difficulty that employers will face in circumstances where there is uncertainty regarding an employee’s agreed or normal retirement age.
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Candidate motivations for changing jobs vary by geography and generation, according to a global study from ManpowerGroup Solutions.
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An exciting new career sector – gaming - has been quietly growing in the country in the past few years, and has now taken off with gusto
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The trend towards dedicated Network Video Recorder (NVR) platforms is continuing. This has resulted in a noticeable shift away from the Windows-plus-software...
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A common misperception is that SMEs using old software could put their companies at risk and that such solutions are based on databases considered to be...
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On 8 March 2016, in the case of Transport and Allied Workers Union of South Africa v PUTCO Limited [2016] ZACC 7, the Constitutional Court
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Workers around the globe increasingly unlikely to make a move; work/life balance and career experiences key for employers scrambling to attract top talent.

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