Contact centres are a critical point of contact with customers. For many businesses, providing a seamless experience is the ideal but with multiple channels,...
The story of Ms R.A. of Tampa Bay, USA, is a worrying example of how using social media and the web for recruitment purposes may backfire.
There are potentially dire consequences of doing too little to protect confidential information. Those wishing to protect such confidential information
Millennials are more stressed about their financial situations than any other generation.
The most effective way to disseminate messages, build camaraderie and unify your internal audience is through connecting in person..
On 17 March 2016, the Immigration Amendment Bill (Bill) was introduced in the National Assembly by the Portfolio Committee on Home Affairs.
With 2016 proving to be a challenging year for businesses and individuals alike, many companies are investing time and effort into finding that competitive edge,
Expectations around service and support are changing, as they should, and we need to make sure we are aware of the expectations of our clients and that we don’t...
A financial director is responsible for keeping the company financially afloat while helping to plan for the future. He or she takes on a vast responsibility,
Greater diversity across the economy is not only a legislative goal, it’s a strategic imperative at South Africa businesses that realise a more representative...
Although CIOs are primarily responsible for the IT Asset lifecycle, most executives have very little or no idea when it comes to IT Asset Disposal (ITAD).
Time to hit the books again? According to a CareerBuilder survey, nearly a third (32 per cent) of employers have increased their educational requirements over the...
Is it just me, or have companies forgotten that we are right in the middle of one of the worst recessions we have experienced in our lifetimes?
This matter highlights the difficulty that employers will face in circumstances where there is uncertainty regarding an employee’s agreed or normal retirement age.
Candidate motivations for changing jobs vary by geography and generation, according to a global study from ManpowerGroup Solutions.
An exciting new career sector – gaming - has been quietly growing in the country in the past few years, and has now taken off with gusto
The trend towards dedicated Network Video Recorder (NVR) platforms is continuing. This has resulted in a noticeable shift away from the Windows-plus-software...
A common misperception is that SMEs using old software could put their companies at risk and that such solutions are based on databases considered to be...
On 8 March 2016, in the case of Transport and Allied Workers Union of South Africa v PUTCO Limited  ZACC 7, the Constitutional Court
Workers around the globe increasingly unlikely to make a move; work/life balance and career experiences key for employers scrambling to attract top talent.