Henley Business School Africa’s Music and Creative MBA student, Mia van Zyl, was commissioned by Homemakers Expo to design and create an interactive, hands-on...
Fear mongering is everywhere, in every industry. And most recently, the contact centre has experienced its own dose of this with the announcement that Facebook
Most organisations understand the importance of having a Service Level Agreement (SLA) with their service providers, particularly when it comes to IT service...
Change is a complex subject and looking at it logically one could make use of a mathematical equation to unpack and simplify the matter.
Senne and others v Fleet Africa  ZALCJHB 48
It’s no secret that there is a crisis of leadership not only locally, but across the globe. One just has to look at recent events at FIFA, Volkswagen,
Ethical, or unethical, leadership behaviour is a hot topic in our country. One issue receives relatively little attention – the relationship between the moral high...
The Happy Manager reports that the Intelligence Quotient (IQ) is often used to determine a potential candidate’s ability to perform in the workplace.
If you’re a Chief Information Officer or a line manager in your business, you’ll probably know when your manual business processes and legacy business systems are...
There are approximately 447.9 million mobile payment users worldwide, a remarkable evolution from coins being introduced in 700 BC,
There’s a lot to be said for security platforms that reach across the organisation to include all aspects of security and related Components
Does employer-provided accommodation always constitute a fringe benefit?
Business fraud is the crime that is least talked about because it is not as headline grabbing as armed robberies, and more importantly many businesses
One cannot grasp the scale of the average company’s data footprint, especially considering the rapid pace at which new technologies are being introduced.
It is not uncommon in construction contracts for a contractor to be replaced with an alternative contractor prior to completion of the works.
The advent of enterprise-grade Cloud solutions, combined with the precipitous drop in costs for volatile memory storage, has propelled in-memory computing to the...
In an increasingly digital world where it is no longer only time that is money, but information as well, data has become the equivalent of a new currency.
The success of the Department of Energy’s (DoE) Renewable Energy Independent Power Producers Procurement (REIPPP) Programme is a shining example
Having too few, or too many, staff can have negative financial, service and productivity implications - affecting both an organisation and its employees.
If you have ever tried to make a change, you would know it doesn’t come easy. Statistics show that 81% of change initiatives fail. Why is that?