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There are few business operations that are more challenging from a human resources perspective than running a call centre.
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On-the-job performance support solutions have emerged as a powerful supplement or alternative to classroom based training and e-learning for companies that want to...
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Companies need to understand the value of training their employees. Quality training is critical to increase productivity and decrease staff turnover and the need...
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South Africa's marketing and advertising industry faces a shortage of a number of key skills, especially in the digital space. Yet, the country has a large pool of...
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South Africa is the most dynamic e-learning market in Africa and research has shown that learning will become more and more integrated with work in the future. In...
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More than 1000 automotive industry employees living in the Eastern Cape, received sustained earnings and up-skilling through a planned temporary staff layoff. This...
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HR has a role to play in driving growth in the organisation.
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Returning to study many years after graduating, is a daunting prospect this is particularly true for those who are employed and climbing the career ladder. Yet,...
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Despite the growth in e-commerce, many consumers both local and global still prefer to shop in-store.A recent survey conducted by Accenture Seamless Retail Survey...
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'I don't think that women can have it all. We pretend we can have it all.' These are the words from PepsiCO Chief Executive Officer, Indra K. Nooyi, when she openly...
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Career advice articles litter the Internet; how to write a cover letter, how to write a CV, how to interview well, how to sell yourself, how to get your dream job...
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South Africa is a diverse country with many economic opportunities, particularly in the mining, engineering and manufacturing industries. However, a large portion of...
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The work place and the paradigm of work has changed over the last few decades. Besides the faster pace and new technology, there is a growing consciousness amongst...
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SAIPA - the South African Institute of Professional Accountants - says many of its  Professional Accountant (SA) members are willing to help high school pupils...
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Many, if not all, start-up businesses face the challenge of insufficient capital. For those looking to open a franchise this challenge is still a reality but perhaps...
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One of the most basic principles in business is that of "Supply and Demand". Consider "Supply" as the number of businesses offering the same products as you, and...
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With Gauteng and other provinces looking to move towards paperless classrooms, the time is ripe to start making more extensive use of cloud-based software in...
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The formation of the South African Supplier Diversity Council's Black Supplier Input Committee (SASDC's BSIC) is very welcome. The BSIC's role will be to interact...
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Independent Institute of Education, South Africa's largest and most accredited private higher education provider, has been accredited by the internationally...
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Four of South Africa's top Business schools have been listed in the prestigious 2014 Financial Times global ranking for Executive Education Customised Programmes.

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