Monamodi Matsapola

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::Monamodi::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::Matsapola::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::011 951 2003::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::nontsikelelo.khumalo@mogalecity.gov.za::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::Vegetables and Meat ::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::Yes::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Melissa Osher

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::Melissa::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::Osher::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::0810026461::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::melissa@cars.co.za::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::No::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Bronwyn Bradley

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::Bronwyn::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::Bradley::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::0810026461::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::bronwyn@cars.co.za::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::No::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Roxanne Conradie

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::Roxanne::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::Conradie::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::0110369463::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::roxanne.conradie@ascendishealth.com::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::Any::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::No::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Ntombi Mphokane

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::Ntombi::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::Mhokane::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::0113986919::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::ntombi.gumbi@dsm.com::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::none::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::No::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Phila Zondeki

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::Yes::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Tanya Naude

::formeventb_delegates::1::/formeventb_delegates::

::cck_formeventb_delegates::form_eventbrk_delegates::/cck_formeventb_delegates::
::delinfo_name|0|formeventb_delegates::Tanya::/delinfo_name|0|formeventb_delegates::
::delinfo_surname|0|formeventb_delegates::Naude::/delinfo_surname|0|formeventb_delegates::
::delinfo_contactnr|0|formeventb_delegates::0117413891::/delinfo_contactnr|0|formeventb_delegates::
::delinfo_email|0|formeventb_delegates::tanya.naude@timken.com::/delinfo_email|0|formeventb_delegates::
::delinfo_dietaryreq|0|formeventb_delegates::None::/delinfo_dietaryreq|0|formeventb_delegates::
::delinfo_hrmember|0|formeventb_delegates::Yes::/delinfo_hrmember|0|formeventb_delegates::
::cckend_formeventb_delegates::::/cckend_formeventb_delegates::

Qualification fraud now has a bill

By 2016, qualification fraud in South Africa had reached an alarming level with several high profile and senior ranking officials among those who were exposed for lying on their CVs.

Soon employers could be faced with legislative obligations aimed at reducing instances of employing qualification fraudsters.

The National Qualifications Framework (NQF) Amendment Bill – published for comment in November 2016 – aims to make it compulsory for employers to refer their employees’ qualifications for validation and verification to the South African Qualifications Authority (SAQA). It will also be compulsory for employers to include signed acknowledgment forms from the purported qualification holder. Additionally, employers will be legally obligated to report fraudulent activity.

Qualification fraud is one of the most serious factors to consider as it can have severe effects on the health of the business.

We have advocated the seriousness of protecting your business from qualification fraud because the act can lead to financial loss, expensive legal action and most of all – reputational damage. Now, proposed legal obligations could make it compulsory for future employees to be thoroughly screened prior to employment, which is a great step towards transparency.

However, at present there are no laws that make complete background screening compulsory, so the onus lies solely on the employer. There are several screening checks that will not only give you a clear picture of your candidates, but also protect your business from the harmful effects of employing ill-fit candidates.  

Candidates lie about their past roles and responsibilities or inflate their job titles. Think about the damage a person who is not qualified can do if hired to perform skilled tasks.

Undisclosed criminal records is another serious transgression as it can introduce unsavoury elements into your business.

It can be time consuming and a nuisance, however, with the assistance of technology, hiring managers with the tools can build a solid and authentic recruitment plan within their organisation.

A user can determine which information they require verification for each candidate, dependent on position or seniority.

Rudi Kruger is the General Manager of Risk Solutions at LexisNexis.

What is the importance of BI in insurance

Companies need to find ways of extracting actionable insights from the vast quantities of data they produce.

And while the past few years have seen decision-makers embrace Big Data and predictive analytics to deliver this value, the answer could be more simplistic and less daunting than that. This article looks at how the insurance industry can benefit from applying business intelligence (BI) to unlock the value of their data.

The unpredictability of the insurance industry means understanding data and using it to make informed decisions have become business imperatives. This not only enables executives to analyse how effective their existing solutions are but also how trends impact the local industry. All of this is geared towards making things more predictable so strategies can be aligned to the realities of market conditions.

By having real-time information at hand, companies can react to industry changes much faster than previously possible. And with competitive advantage in difficult economic conditions coming at a premium, any bit of additional insight and analysis can make a significant difference to the bottom line.

In the insurance industry, companies need to analyse the customer’s propensity to buy, sell, claim, or lapse their policy. BI, when applied across the entire insurance organisation, gives decision-makers the vital information they need to do this.

As an example, information supplied by BI can be used to improve customer retention by combining customer lifetime value models, set by the insurance company, with the propensity to lapse. BI can also highlight the geographical areas and product combinations of customers, enabling the insurance company to gain a better understanding of their ability to improve the cross-selling rate.

And do not discount its value with reporting. BI can be used to draw scheduled reports, used to understand what happened historically in the business. It is often, more commonly, used to generate dashboards that offer a visual representation providing feedback on the achievement of key performance indicators such as claim service level agreements.

In a sense, BI is about improving efficiencies and reducing costs. It enables the organisation to optimise its processes and identify the areas where it is the strongest (and weakest). This puts the insurer in a much better position but is not a silver bullet. There still needs to be an executive willingness to change and learn from the insights provided.

Of course, BI opens the door to many opportunities for the insurer. From optimising existing solutions to developing more customisable offerings catering for specific high growth customer needs, there is potential to be had. Often, this is not even a case of reinventing the wheel but plugging in a BI process into existing operations. Insurers have a wealth of structured and unstructured data. A BI platform simply unlocks the value resident in that data.

Insurance is fundamentally about making good decisions based on underwriting, regulation, upselling, cross selling, retention, distribution, and others. The accuracy of these decisions lies wholly in high-quality information. This means that BI can have significant leverage in the insurance industry. After all, good information might be essential to any organisation, but it forms the essence of an insurance company.

Kelly Preston is the data analytics manager at SilverBridge.

What staff incentive errors to avoid

It’s a new year and organisations across the globe are asking the same question. How can we better incentivise our staff?

For many, 2016 was a difficult year. A good success strategy for 2017 would not be completed without guidelines on motivating staff to perform better, be happier in the workplace and increase productivity and profits.

The starting point in planning staff incentives is to determine specific objectives. These can range from increased sales targets, to more motivated staff, friendly competition within the workplace, a healthy challenge and improved team communications. A well planned and executed incentive will include regular teasers to build excitement, and frequent progress updates to maintain momentum. When determining the objectives, be realistic. Focus on setting reasonable targets that are achievable. Put an inviting package together that involves staff from the onset.

The key to any incentive is to ask what the staff want. A motivational drive is suggested. There is value in giving staff something to work towards, so brainstorm and identify what staff really want. An incentive will only work if it is enticing to the employees. A full campaign teases staff throughout the process. It motivates internal conversations, builds team cohesion and improves achievement.

There are two critical errors that companies often make when planning incentives. Firstly, companies often don’t involve staff in the process, which means there is no buy-in, and inevitably leads to failure. Secondly, although hiring a professional agency is advisable, check credentials. Many agencies do not have the experience in logistics and planning that is essential for these types of events. Specialised incentive companies have the know-how and support to manage unique incentives and offer a full solution.

Once the incentive has run its course, the next step is determining the return on investment – have the objectives set been achieved? If staff are more motivated and their stories and experiences stimulate other staff to do better, you know you are on the right track. ROI is absolutely measurable; it is based on financial targets, and the costs of incentives should be built into the targets.

A year-long incentive plan, with a long term, high value prize will motivate staff throughout the year. Add to this shorter-term (maybe quarterly) prizes, and staff who achieve these qualify for the major prize. An incentive planner is essential to help with roll out, and avoid the incentive stalling after the first quarter.

Let staff know they are important by communicating with them and constantly encouraging them. Send leader boards so that staff know how far they are from the top. Make sure you allow enough time from implementation to ‘take off’, giving staff the time to make the necessary arrangements in their personal lives – and if your prizes include travel, make sure all participating members have a valid passport.

Liane McGowan is the Founder of Happy Monday CC and Kim Currin is the Account Director at Currin’t Events.

Your Cart