The first impression an employee has about an organisation is crucial. Employees make up their minds to stay or quit working for an organisation within their first year with the company, according to a report from the Aberdeen Group. Furthermore, research from The Wynhurst Group shows that about 4 percent of employees quit on their first day at work. It is not surprising that employee onboarding is being viewed more seriously than ever before.
We all know how important first impressions are for a business. A bad first impression can make or break a long-term profitable relationship with a customer. Say they continue to be your customer after that bad first impression, you know that they will probably be very reluctant to refer people to you or tell their family and friends anything positive about doing business with you. It is basic marketing 101, your first impression to the customer is gold and you only get one time to make a first impression.
The employee onboarding process is no longer used just for administrative issues. It’s true that advanced software and automated technologies eliminate duplicate entries and streamline employee onboarding, but that’s just the beginning of the array of business and employee benefits that onboarding technology can deliver for your business or HR department.