Contemporary HR technology trends for 2020

Here’s a quick look at what to expect in the HR space in this year.

Contemporary technological trends are transforming the Human Resource industry. With the advent of technological innovations, the Human Resource industry will benefit in coming years. The implementation of digital information and technologies will create a better workplace. In 2020, organisations need to be more agile, future oriented and willing to adapt to contemporary technological trends. For growth, organisations should be able to anticipate upcoming innovations and be willing to adopt the latest technologies in order to cope with competition, else they can falter. Though companies are already familiar with most of the trends, the future will definitely revolve around innovation and technology.

Artificial Intelligence (AI)

AI is becoming very popular as it reduces the sourcing and recruitment time for recruiters and helps to streamline the HR process, increasing efficiency, accuracy and the speed at which work can be done. With AI, some jobs or traditional ways of doing jobs will vanish, and new jobs will come into existence, With the implementation of AI, recruitment processes will become easier as candidate screening time will be reduced, AI can also predict or do calculations for the future based on historical recruitment trends.

Virtual or online interviews

Virtual interviews, also known as digital interviews, allow companies to conduct interviews online from anywhere in the world. Recruiters can take advantage of virtual and online interviews with the help of virtual online tools. Recruiters have an option to view, record and listen to interviews again and again. Traditional office interviews between nine and five will be replaced by automatic online interview software. Candidates can also record their interviews any time online and can email or share the link with HR departments, creating a win-win situation for both employers and candidates as travelling cost are saved.

Biometric, GPS, VPS and security tracking

Attendance can be recorded in remote places with the help of GPS tracking systems. Biometric and face recognition software give a more accurate record of attendance. GPS and security tracking can be installed on cars and trucks, something that is becoming popular in the logistics industry. Companies are also developing visual positioning services that will use augmented reality which can be used more frequently on mobile phones to navigate indoor locations too.

Technological bands

Wearing of technological bands records stress levels, heartbeat and blood pressure to help optimise performance. These bands can also be used to monitor employees’ working style and help create a more interconnected workforce. The bands can also act as scanners to help with industry requirements for logistics or manufacturing to check inventory and stock.

High quality software

The HR profession can benefit from a range of high quality cloud-based software, which can be used for multiple purposes, like recruitment, staffing, HRIS, performance management and payroll management. Few aspects of HR can be challenging with the support of this online software, and companies can streamline and control their work.

Big data and analytics

With the advance of technologies the data of organisations are increasing day by day, and organisations need to manage their Big Data Management tools. Companies need to have technology-driven staff like business analysts, and staff with business intelligence skills. This data can be used for retention, sales and marketing, training and development, evaluation of HR trends, capacity planning or as required by the company.

Virtual environments software and games

Companies can adopt virtual reality in the areas of recruitment, hiring, onboarding, employee retention or learning and development. This would enable companies to interview candidates in fun ways, involve employees in learning and development or in their professional development in more contemporary ways.

Going global with cloud

Organisations can move globally with the help of cloud-based software, which means that HR can purchase software as a service (SaaS) instead of running and maintaining systems in-house, and all of their HR and recruitment needs can be met online. An effective global online cloud software is easy to use, cost effective and have less implementation time. The applications can even work on mobile app, management can see current business trends, statistics or figures and can also plan for future business needs globally.


Companies need to be more agile and should also hire leaders who are agile. Agile companies can think quickly and can adapt to the latest technologies easily and quickly, which in turns helps to deliver projects quickly and in the correct manner. Further, leaders who are agile also have an entrepreneurial mindset. Agile leaders are more future oriented and they anticipate the business environment, deliver higher productivity and better employee engagement.

Internal social app

Internal social apps can have increased coordination, collaboration and culture mix. One of its advantages is that it can be used for networking so global employees can network online. These apps can also prioritise the importance of doing tasks or lists for the day and which task needs to be done tomorrow. Employees can also share their videos and projects with the help of these apps.

Operational considerations and cyber security are very important while implementing any of the above contemporary HR technologies in the organisation. Companies should also understand the new digital tools in order to succeed in an ever changing environment and build a prosperous future. Companies must be ready to automate their processes, and adopt relevant technologies, though new innovative technologies can be expensive in the initial stages but, considering the long term future benefits, companies can align individual goals with corporate goals so that employees can contribute to the organisation’s success.

Piyush Thareja is a Certified Practitioner Human Resource from the Australia Human Resource Institute, and is currently a Director at Brooks Consulting Private Limited in India,

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