Modernizing performance management

Steve Boese and Trish McFarlane were joined by Rajeev Behera, CEO of HR technology solution provider Reflektive, who are helping over 175 organisations modernise their approach to performance management by making the process faster, centered around coaching, and enabling managers to become true ‘people’ managers and not ‘task’ managers. We talked about the challenges that traditional performance management processes present to organisations, like ones that focus primarily on a rating or a score above all else.

Many large organisations have moved away from traditional performance management processes, and on the show Rajeev shared some insights and ideas on how the organisations Reflektive works with are successfully combining modern technology solutions with fresh approaches to coaching and mentoring to improve individual and organisational performance, and better engage employees in their own personal and career development.

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Digital transformation & the Future of Work

Steve Boese and Trish McFarlane sat down after the main-stage presentations at Inforum to discuss the increasingly important topic of how the workplace is changing. Specifically, the changes that digital transformation is bringing is making a huge impact on how organisations work. The way that business leaders are considering the approach to this transformation is paramount to many of the attendees at Inforum and likely, to you and your organisation as well.

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Employee financial wellness

Steve Boese and Trish McFarlane discuss the increasingly important topic of employee financial wellness and well-being with guest Steve Wilbourne, CEO of Questis, a software and services provider of employee financial wellness technology and resources.

What is discussed is that many employees are facing with financial planning, financial readiness in case of unforeseen expenses or challenges, and the benefits to organizations and to employees in providing more modern, personalised, and affordable tools for employees to help manage their finances.

In addition, Steve (the host Steve), made a semi-serious pitch for the return of employee pensions, Trish shared a bit of a preview for the widely anticipated HR Happy Hour Oscars show coming soon, and Steve shamelessly appealed for some big-time corporate sponsors to come on board, (are you listening Delta and Dr. Pepper?).

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The CHRO Corner with Laurie Zaucha of Paychex

Steve Boese and Trish McFarlane’s guest is Laurie Zaucha, VP of HR and Organisational Development at Paychex, a leading provider of HR software solutions and services having over 500K customers and upwards of 13,000 employees.

On the show, Laurie shared her insights on the role of technology in the modern HR organisation, what HR leaders should be considering when evaluating technology, how Paychex has adopted several innovative and collaborative programs for candidate attraction as well as internal employee engagement, and finally some thoughts on what are some of the most important focus areas for the HR leaders of the future. Laurie is one of the most progressive HR leaders in the industry, and she shared some amazing insights on leading HR in the modern organisation.

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Gender pay gap reporting

April 2017 new legislation comes into effect that requires organisations of more than 250 employees to gather data and report publically on their gender pay gap. These regulations come five years after the Government’s Think, Act, Report initiative aimed at encouraging voluntary transparency around equal pay in organisations. Today, however, despite such efforts, women working in the UK are paid on average 18% less than men and there is still a widely recognised under-representation of women in senior leadership positions.

The new gender pay gap reporting legislation aims to drive change by highlighting these issues and encouraging organisations to both understand their own pay gap and to work to improve it. In this episode Sheila Wild, Equal Pay Portal, and Ben Willmott, Head of Policy at CIPD talk about what the legislation is demanding of employers and the impact it could have on organisations and employees, as well as the practical considerations for HR professionals.

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HR tech revolution: friend or foe?

The world of work is changing fast and technology is changing even faster. Research suggests that in the next 20 years at least 35% of the current jobs in the UK are at risk of computerisation or automation. As organisations communicate, collaborate and innovate is evolving, new skills and roles are gaining prominence. But are organisations and individuals prepared for this pace of change? And in this new technological landscape, can the future of work be human?

In this episode Dr Nicola Millard, BT Global Services, David Woodward, SDWorx and CIPD’s David D’Souza talk about the ways in which technology is affecting work and working lives. From flexible working and automation to analytic reporting and office environments, this episode will explore how technology is changing the way organisations operate, the effect this is having on its employees and the challenges (and opportunities) that HR and L&D can face.

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Future Learning and Development

Research suggests that 65% of today’s school children will be employed in jobs that have yet to be created. This poses a huge challenge for both HR and L&D professionals. What skills and abilities will you and your workforce will need for the future? How will you manage your talent pipeline for roles that don’t yet exist? How do you prepare your workforce to respond efficiently to changing environments?

Andy Lancaster, Head of L&D Content, CIPD and Nicola Josephs, Senior Executive Advisor, CEB chat about the challenges and opportunities facing L&D professionals now, and in the future. Derek Bruce, Head of International Development, ABN AMRO and Alexandra Bode-Tunji, Programme Lead – Skills and Capabilities, TFL also chat about how their organisations are preparing their employees for the future.

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LGBT at work

With over 60% of LGBT graduates who were ‘out’ at university going back into the closet when they start work, and employees who feel they can’t disclose using as much as 30% of their mental energy hiding their true identity this is a vital issue for HR to get right and to keep developing beyond policies and disclosure statistics.

In this podcast, CIPD speaks to gay, lesbian and trans people talk about their work, their colleagues, disclosure, language and why there’s no such thing as the LGBT community. Stephen Frost, a globally recognised diversity expert for Frost Included, trainee vet Hattie Smart, EY partner Liz Bingham, Amy Stanning, shared services Director at Barclays, Head of diversity and inclusion at NHS Employers, Paul Deemer, and Scott Durairaj, head of patient experience, mental health and learning disability for the NHS also join the conversation and give their insights.

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Wearable technology

We’re becoming increasingly addicted to measuring our own performance; how fast we run, how many steps we take, how much and what kind of sleep we get. Needless to say, wearable technology has enormous potential for businesses too; understanding employee data can help guide investment in many business areas including engagement, culture and training and development. But how can businesses manage the opportunity which their employee data can bring with the ethical responsibility of how, when and why it’s used?

In this podcast CIPD talk to Charlotte Rakhit, HR Manager at Profusion about their wearable technology trial and how it’s proved useful in her organisation. Dr Ksenia Zheltoukhova, Research Advisor at CIPD, also chats about the implications of wearable tech and employee data for the HR profession. And CIPD chat with Dr Richard MacKinnon, Insight Director at Future Work Centre about the opportunities for companies and ask, just because companies could use wearable technology, should they?

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Training Line Managers

Line managers play a crucial role in the development of an organisation’s people. Their management skills have an enormous effect on employee attitudes – commitment, motivation, and satisfaction – and these factors are key in determining an organisation’s business success. But line managers are busy people and often, developing management skills falls lower down on their priority list.

CIPD asked Dr Mark Cole, Head of L&D at Camden and Islington NHS Foundation, Catherine Noel, L&D Manager at Cannon and Jennifer Wrigley, L&D Manager at Discovery Networks International how they tackle line manager training and how L&D professionals could better support and engage with their line managers to increase the success of their learning and development plans.

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Last year, the Government pledged to create 3 million apprenticeships over the course of the next parliament. These schemes represent big opportunities for businesses; young people bring with them new ideas and innovation and the chance for businesses to develop the specific skills and capabilities they need. But integrating young people into the workplace has its challenges too.

In this podcast CIPD talk to Aileen Randhawa, HR Director MBDA about how they have developed their highly sought-after apprenticeship scheme, Aaron Saxton, Director of Training at UKFast also brings along three of his apprentices for a view of their vibrant apprenticeship scheme from the inside out.

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Social collaborative learning

Increasingly organisations are seeing learning not in terms of isolated interventions, but rather as the ongoing transfer of knowledge that comes through the everyday connections made between colleagues and within teams. This type of social learning is typically informal and self-directed, occurring as and when the need arises, often through the use of social media or similar collaborative technology. And it already takes place in almost every workplace, so how can organisations harness it’s potential in their own learning and development strategies?

In this episode CIPD chats with three social learning experts – Dr Clair Doloriert, University of Bangor, Perry Timms, People and Transformational HR, and Julian Stodd, Seasalt Learning – about what social learning might look like for organisations, the challenges and opportunities of encouraging social learning in the workplace, and what it means for the L&D professional (as well as the employee) as organisations move away from controlled, classroom-based learning environments towards self-directed learning.

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Behavioural science

Interest in behavioural science has risen significantly over the past decade with industries as diverse as finance, energy and media, using its insights to improve resilience, innovation and leadership development. Take up in HR, however, has been slower, with many professionals unsure where to begin or how to apply behavioural science insights in their own organisations.

In this episode CIPD chats with Hilary Scarlett, Samantha Rockey and Jonny Gifford about how behavioural science can benefit organisations, teams and individual employees. What’s also discussed is how the insights from behavioural science can be applied in today’s businesses and explore how HR can use these insights to develop themselves and their organisation’s leaders.

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Shared parental leave

In April 2015 the legislation changed to allow expectant mothers to share their maternity leave with their partner. Take up so far, however, has been remarkably and perhaps predictably, low with just 1% of men taking up the opportunity. Research suggests that financial affordability, lack of awareness, and unwillingness from women to share their maternity leave may be behind this low take-up.

In this episode CIPD chats with mum-to-be Ksenia Zheltoukhova, research advisor at CIPD, and her partner Ryan McKelvey about their decision to take advantage of shared leave and what challenges and opportunities it has presented. Fiona Martin, Pay and benefits administrator at CIPD, also joins the conversation and chats about how it works in practice and how HR can support and encourage couples considering shared parental leave.

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Resilience in the workplace

Resilience is a term with numerous definitions encompassing many concepts and ideas from skills-based coaching and problem-solving to energy management, mindfulness and emotional awareness. As difficult to pin down as it may seem, resilience is increasingly recognised as a fundamental factor in organisational success, with businesses that invest in resilience programmes reporting benefits such as reduced stress, improved work satisfaction and increased productivity.

In this podcast CIPD talk to Professor Ivan Robertson, of Robertson Cooper Ltd, Dr Tara Swart, CEO of The Unlimited Mind and Andrew Larkin, Principle Consultant, Learning Leadership Team about the research underpinning the surge in interest in resilience, the benefits of for both the individual and the organisation, and some of the practical ways in which organisations can seek to improve their resilience.

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